m4a1 Platform Privacy Notice

What We Collect on m4a1

We collect data in several categories when you use m4a1:

• Account information: Email address, phone number, username, password hash, date of birth (for age verification), and country of residence.
• Identity documents: Photo ID (KTP, passport, or driving licence), selfie for liveness verification, and bank statements (to verify account ownership during KYC).
• Payment data: When you deposit or withdraw, we collect transaction amounts, payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank codes), transaction IDs, and settlement dates. We do not store full bank card numbers — our payment processors handle that securely.
• Activity logs: Every login, bet placed, game played, deposit, and withdrawal is timestamped and logged. We track your IP address, device type (Android, iOS, desktop), and connection type (WiFi, mobile data).
• Cookies and analytics: We use cookies to maintain your session, remember your preferences (like language), and track page load times and error rates. We also use analytics to understand which games are popular and which features need improvement.

We collect this data for legitimate reasons: to run m4a1 securely, process your deposits and withdrawals, verify your identity per legal requirements, detect fraud, improve our platform, and respond to support requests. We never collect data we don't need.

How We Use Your Data on m4a1

Our m4a1 privacy workflow uses your data for specific, disclosed purposes:

• Service delivery: We use your email and phone to send account confirmations, password-reset links, and two-factor authentication codes.
• Payment processing: We share your payment details with licensed processors (e.g., banks, e-wallet companies) to execute deposits and withdrawals. These processors have their own privacy policies, and we provide their contact details below.
• Identity verification: We use your ID and selfie to verify your age, confirm you are not on any gambling-restriction lists, and prevent fraud. Once verified, we retain your documents per legal requirements and delete them after.
• Fraud detection: We analyse login patterns, bet patterns, and transaction patterns to detect abnormal activity and prevent account takeover.
• Legal compliance: We may share data with law enforcement, tax authorities, or financial regulators if required by law or if we detect money-laundering activity.
• Platform improvement: We use anonymised, aggregated data (e.g., "non-specific info of users play on mobile", "Aviator is the most-played game") to improve m4a1. We never use individual user data for marketing.

Third Parties and Data Processors

We at m4a1 share your data with trusted third parties only as necessary:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking. We share your transaction details and account information so they can process your deposits and withdrawals. Each has its own privacy policy.
• KYC verification service: We use a third-party identity-verification company to validate your ID documents. They receive your photo ID and selfie, verify them, and return a verification result. We do not store the raw documents with them — they delete them after verification.
• Web hosting and analytics: Our servers are hosted with a certified provider. We use analytics tools to track page load times and error rates. These providers are bound by data-processing agreements.
• Legal and law enforcement: We may share data with authorities in Jakarta, Surabaya, Bandung, Medan, or other jurisdictions if required by law, court order, or regulatory investigation.

We do not sell your data to third parties for marketing purposes. We do not share your betting history with advertisers. We do not share your email with promotional companies.

Where Your Data Lives

Our m4a1 servers are located in Southeast Asia, but some data may be processed outside your jurisdiction (e.g., payment processors may store transaction records in their regional data centres). We maintain SSL/TLS encryption in transit and AES-256 encryption at rest, so your data remains protected regardless of location. By using m4a1, you consent to your data being processed in these locations per our privacy policy.

Your Rights on m4a1

You have rights over your data on m4a1:

• Access: You can request a copy of all data we hold on you, including your KYC documents, betting history, and login logs. Contact our support team with a request, and we'll provide a copy within 30 days.
• Correction: If your personal information is inaccurate (wrong email, wrong phone), you can update it in your m4a1 account settings, or contact support for assistance.
• Deletion: You can request deletion of your account and associated data. We will delete your account, betting history, and most personal documents. However, we retain transaction records (for legal and tax purposes) and KYC documents (per regulatory requirements) for 3–7 years. After that retention period, we delete everything.
• Objection: If you object to analytics tracking or cookies, you can disable them in your browser settings or contact us to adjust your account settings.
• Portability: You can request a copy of your data in a standard format (e.g., CSV) so you can transfer it elsewhere if you wish.

Cookies and Tracking on m4a1

We at m4a1 use cookies to improve your experience:

• Session cookies: These remember your login so you don't have to enter your password every page. They expire when you log out.
• Preference cookies: These remember your language choice, theme preference (light/dark), and layout preferences.
• Analytics cookies: These track page load times, error rates, and feature usage so we can identify and fix problems.

You can disable cookies in your browser settings, but this may break some m4a1 functionality. You can also request that we disable analytics cookies while keeping session and preference cookies active.

How We Protect Your Data on m4a1

We employ multiple security layers. All data in transit between your phone and our servers is encrypted using SSL/TLS protocols. All data at rest is encrypted using AES-256. Passwords are hashed with bcrypt so we never store plain text. KYC documents are stored in a segregated, access-restricted database. Logins, deposits, and withdrawals are logged and monitored for fraud. If we detect a security breach, we will notify affected users and authorities within required timelines.

How Long We Keep Your Data

We retain different data for different periods:

• Account information (email, phone, username): Until you delete your account. After deletion, we keep it for 30 days in backups, then delete it permanently.
• KYC documents (ID, selfie, statements): For 5–7 years per financial regulations. After that period, we delete them.
• Transaction records (deposits, withdrawals, bets): For 7 years per tax and anti-money-laundering regulations. After that, we delete them.
• Activity logs (logins, page views, errors): For 12 months. After that, we delete them or aggregate them anonymously.
• Cookies: Session cookies expire when you log out. Preference cookies last 12 months. Analytics cookies last 24 months.

Contacting Us About Privacy

If you have questions about m4a1's privacy practices, want to exercise your rights, or suspect a data breach, contact our privacy team:

• Email: [email protected]
• Support chat: Available in your m4a1 account during business hours.
• Mailing address: m4a1 Privacy Team, Jakarta office (exact address provided upon request).

We respond to privacy requests within 30 days. If you're unsatisfied with our response, you have the right to file a complaint with your local data protection authority.

Changes to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on m4a1. Your continued use of m4a1 after changes means you accept the updated privacy notice. This notice was last updated in 2026.

Summary: m4a1 Privacy at a Glance

We at m4a1 collect only essential data — email, phone, payment details, and identity documents. We use this data to run m4a1, process payments, verify accounts, and comply with law. We never sell your data or use it for unwanted marketing. Your data is encrypted in transit and at rest. You have the right to access, correct, or delete your data. We retain sensitive data (KYC, transactions) per legal requirements, then delete it. If you have questions, our privacy team is ready to help via email or support chat.

Playing on m4a1 across Jakarta, Surabaya, Bandung, and Medan, or during Idul Fitri, Idul Adha, or Imlek holidays, your privacy is protected by the same standards. Whether you use DANA, e-wallet, mobile banking, local payment, online payment, or bank transfers, your payment data is handled securely by certified processors. We are transparent about what we collect, how we use it, and what rights you have. Read our full Terms & Conditions for additional details.